5 Must-Have Skills For Every LMS Admin
Learning Management Systems allow you to monitor and manage your online training initiatives. But it takes a strong leader to keep the online training project on track and oversee all of the tasks involved. This involves an entire suite of skills and talents. Here are the top 5 skills that every LMS admin should have in order to improve return on investment and maximize the benefits of your online training course. I'll also share tips to help LMS administrators build these all-important skills.
1. Data Entry And Software Skills
LMS admins must know how to migrate data, upload new online training content, and use the software features to the team's advantage. They need to have experience with enrolling new corporate learners into the Learning Management System and assigning roles. Furthermore, LMS admins should be familiar with the user interface/dashboard, so that they can navigate the LMS with ease. Last, but not least, they need to know how to integrate the current software into the new LMS platform. For example, mesh authoring or collaboration tools with the LMS.
2. Project Management
LMS Admins need to have effective communication and teamwork skills in order to lead the group effectively. In many respects, they serve as Project Managers. They assign tasks, track progress, and handle client requests on a regular basis. An LMS admin may even serve as the go-between who ensures that stakeholder's requirements are taken into consideration. The Project Manager role involves different responsibilities and tasks for different online training projects. For example, time management and planning skills for more involved online training projects with long-term objectives.
3. Tech Troubleshooting
Tech troubleshooter is yet another hat LMS admins wear. They must be able to solve software issues in order to make the most of the LMS tool. The troubleshooting role also extends into the everyday activities of their L&D team. LMS administrators ensure that the online training project runs smoothly and that everyone has the information they require. Problem solving is a crucial skill that allows them to navigate obstacles, as well as deal with glitches before they become a widespread issue.
4. Interpersonal Skills
Working with a diverse group of people can be a challenging task. Everyone has their own way of doing things, and sometimes different approaches lead to on-the-job disagreements. LMS admins need to hone their impersonal skills in order to resolve conflicts and provide collaborators with the support they require. They work closely with every member of the team to produce high quality deliverables. As such, they must be able to work well with others and make the most of individual strengths.
5. Analytical Skills
Analytical skills involve creative reasoning and careful evaluation. LMS admins should be able to look at the situation from every angle, and then find the best approach. They use the available resources to achieve the desired outcomes and align with organizational objectives. This also involves a healthy dose of lateral thinking skills. In addition, LMS admins need to know how to allocate resources; namely human resources. For example, assigning the right team members to the task based on their talents and abilities.
4 Skill-Building Tips For LMS Admins
1. Network With Other Professionals
Other LMS admins and eLearning professionals may be looking to expand their own skill sets. As such, you can take this opportunity to exchange knowledge and experience. Join online networking groups, discussion forums, and social media groups. Better yet, start your own and invite other skill-seekers to participate. If you get the opportunity, attend trade shows and conferences to learn about new resources and online training courses. For example, webinars that may help you improve your communication or teamwork skills.
2. Use Microlearning Online Training Resources
There are a variety of eLearning authoring tools at your disposal that feature impressive online asset libraries. From podcasts to video tutorials, these microlearning online training resources are quick and convenient, which means you won't have to make room in your busy schedule to brush up on skills. You can even create a list of microlearning online training materials that you've found online and share it with your team. This allows them to build their respective skill sets, and then apply them during the next online training project. Plus, you're able to use the online training repository to refresh your memory and reinforce skill sets periodically.
3. Gain Real-World Experience
There's no substitute for real-world experience. But online training simulations and real-world scenarios come close. You already use these interactive online training materials in your online training courses. So, why not use them to your advantage in order to build the LMS skills of your administrator. You can also watch online demos to see how to apply these skills in real-world situations or solve everyday challenges.
4. Ask For Input
Some LMS admins may not even be aware of personal skill gaps, which is why it's important to get input from collaborators, managers, and other eLearning pros. Ask for their honest opinions about your performance, or create a questionnaire after the LMS implementation project has commenced. For example, the questions may center on the overall work process or their satisfaction with your team leadership. You can also conduct a self-evaluation to see which LMS skills you need to develop, and then create a development plan. For instance, each month you'll master a new skill or ability that can help you on-the-job.
LMS admins require a well-rounded set of skills to lead their team and remedy problems that plague the online training project. If you don't have these all-important LMS skills in your arsenal, use the aforementioned tips to expand your talents. But before you do, conduct a personal skill analysis to identify your strengths and areas for improvement. This allows you to create an individual plan of action to be the best LMS admin you can be!
Adobe Captivate Prime LMS helps you deliver stimulating learner experiences. Go live instantly with the Fluidic Player that plays virtually any eLearning content seamlessly regardless of what format may be; PPTX, video, PDF, and DOCX files, or AICC, xAPI, SCORM packages. Improve retention by allowing learners to make revision notes in the Fluidic Player for future referencing. Enable learners to consume content in online or offline mode, on any device, and track their progress using a personalized dashboard. Apply your enterprise brand colors to key interface elements or choose from attractive themes to change the look and feel of your UI.
