Open edX Reviews 2024: Pros & Cons, Ratings & more

Is Open edX the right solution for you? Read verified Open edX reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Jun 14, 2023

Useful LMS especially because it is free and you know how to code

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is open. It is flexible if you know to build code for your own needs and create new function with Xblocks
What do you dislike? It is not so user friendly. For totally beginners may be difficult to follow at the first time and it need some time to spend
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1-10 | Level : Owner | Focus : Administrative | Experience using the software : More than 1 year as Administrator

Aug 10, 2022

An amazing tool for MOOCs and SPOOCs that is robust, customizable, and scalable.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Streamlined authoring and learning interface, robust and easily scalable (cloud-based) software, created by Harvard and MIT and backed by edx.org (huge learning destination). My prime choice for self-paced, video and text-based courses. Also, the license is open source, which matches by personal preferences and makes the software customizable (although this requires intervention from a third-party vendor).
What do you dislike? It does not have the same feature set as "traditional" LMS such as instructor-learner interaction (aside from course forums), very little use of the course schedule, no easily editable gradebook.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 11-50 | Level : Director | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator

Jul 10, 2022

It proved to be a solid platform for our MOOC, allowing us to reach an excellent customisation

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? the ease of management and the excellent level of customisation that has been achieved, as well as the intuitiveness that has resulted in a smooth user experience for students.
What do you dislike? the wiki section is particularly uninvolving, perhaps due to the changing times, and in general it would be desirable to increase the types of interactive activities, e.g. assignments.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Jul 1, 2022

Open edX handles the fast development in ed industry with the most important features.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The professional service in setting up the new version. Abstract Technology understands our needs. A.T. guides us very well through a mix of requirements combined with hot fixes and long term solutions. They professionally calm down the situation and clear it! These are examples of features we and our customers like: the microsites, auto enrollments.
What do you dislike? I miss a standard solution for bulk registration in the open edX community. Currently it's a bit cumbesome to register 100 people or more.
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Christian K.

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Jun 8, 2022

One of the most interesting LMS, but don't just jump on the bandwagon

Overall Rating 79%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? As a "user" it is very simple to use, it allows you to focus on the learning process and not on the use of the tool.
What do you dislike? As an "administrator" it is very difficult to master, especially if you need to change it to suite your need
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jun 8, 2022

A MOOC with enormous features to use, as well with various option to extend and customize

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? From a DevOps/SRE perspective: There is a large community around the product. For example: there is a always a very high chance that someone already asked about a your problem in forum.
What do you dislike? From a DevOps/SRE perspective: It might be a bit overwhelming to get to work as you need, since there are many features and each needs some configuration to set it up.
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Ghassan M.

Industry : Computer Software | Company size : 1-10 | Level : Consultant | Focus : Engineering | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jun 8, 2022

Open edX is a useful learning-system and we work a lot with it

Overall Rating 66%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the clean design. Everything is well structured. The video integration could be better though.
What do you dislike? I don't like the Administration-Features. It is too complicated to get the students data or to review their progress.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1-10 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Jun 1, 2022

it is a Flexible, Scalable and Innovative platform.

Overall Rating 79%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? that you can integrate remote learning tools, such as applications and textbooks, into your course with the learning tools interoperability (LTI) component.
What do you dislike? It requires a team effort of educational technology integration professionals and Instructional designers to take the most of the platform. But the good thing is there are many good providers such as Edunext.co =)
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Angie R.

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Business Development | Experience using the software : 6-12 months as Administrator

Jun 1, 2022

It is a cost-effective software with an excellent reputation worldwide.

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is a simple tool that allows you to do many things, it is easy to get technical support for its use and has very competitive prices in the e-learning market.
What do you dislike? It can be a bit cumbersome at first. That is why it is important to have someone who knows the tool and can guide you in its use.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 11-50 | Level : Senior | Focus : Media and Communication | Experience using the software : 6-12 months as User, Member of the procurement team

May 25, 2022

An easy to use platform in particular for authors: flexible, modern and understandable

Overall Rating 70%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The community behind the platform. I like the opportunity to share ideas and experiences with other people
What do you dislike? The fact is that sometimes it's difficult to find information about the platform. The documentation is extensive and before searching for a quick response you need to know where you have to find it.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Consultant | Focus : Creative | Experience using the software : More than 1 year as User, Administrator

May 25, 2022

Open edX is a great for both small and large student cohorts

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Clean user interface, lots of built in functionalities, great authoring tool, robust, reliable and accepts many integrations that enhance its possibilities
What do you dislike? Installation can be tricky, you need technical expertise. There's a bit of a learning course for the authoring tool for some advanced functionality.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Business Development | Experience using the software : More than 1 year as User, Member of the procurement team

May 23, 2022

A great LMS to run MOOCs or public courses, which is 100% open source

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The user experience, as a learner and a teacher is great. The interface is intuitive and feels modern.
What do you dislike? The server and hosting can be difficult to setup and maintain, though that is improving lately. The technical documentation for hosting could also be better.
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Xavier A.

Industry : Elearning | Company size : 11-50 | Level : Owner | Focus : Operations | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

May 23, 2022

It provides comprehensive functions and methods for extension.

Overall Rating 75%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Open edX has a active developing community and at most time I am able to do customizations and get support from the community.
What do you dislike? Open edX has many configurations and sometimes it is difficult to figure out a proper settings for you.
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Reviewer verified by LinkedIn

Industry : Computer Networking | Company size : 11-50 | Level : CXO | Focus : Engineering | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

May 19, 2022

The world's best open source LMS platform for creating high quality learning experiences

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I think the best thing about Open edX is the user experience for course authors and also learners. Course authors can create courses easily in the Studio. They can create simple courses, or more complex and advanced courses if they need to. Learners enjoy a modern and intuitive interface (the LMS) making learning easy and fun on all devices. Another important thing is the quality of the software code, it's highly stable, scalable, and secure, with many ways to host and customise it. I love it!
What do you dislike? The software is highly scalable, but that comes at the cost of being a bit complicated for software developers who are new to the system. Luckily there are many service providers who can help you host it.
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Nuanpunmorakot W.

Industry : Elearning | Company size : 11-50 | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as Member of the deployment/customization team

May 18, 2022

It has all the necessary tools to build succesfull learning initiatives

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? They're a strong community and provide support resources to understand and manage the platform. Its intuitive use, really complete when it comes to tools and customization.
What do you dislike? It's complexity for advance components when it comes to building HTML content
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Carolina D.

Industry : Elearning | Company size : 51-200 | Level : Partner | Focus : Marketing | Experience using the software : More than 1 year as Administrator

Jun 5, 2020

It is a company where everyone can get knowledges as the interest of every individual courses

Overall Rating 85%
  • Usefulness
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  • Customer Experience
  • Likelihood to Recommend
What do you like best? courses provided for all interested people online without any area specification this shows the rationality of the company to provide knowledge for everyone who is interested. and also it provides some financial aids and opensource learning platforms for the betterment of education
What do you dislike? scheduled learning is not that much effective for areas where internet access is limited so relax the schedule and better to have some packages with self-pace completion as it may be difficult to all due to different reasons
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 10,000+ | Level : Partner | Focus : Education | Experience using the software : Free Trial as User

May 7, 2020

Probably the best open source LMS with focus on learners first!

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Whereas other open-source lms, Open edX is focus on learners instead of instructors. The UI and UX is great, so simple to use as a learner, we don't event need to show them how it works. A new learner can easily dig into course content, track is progress, earn badges, etc... Also it is very scalable if you need a robust LMS for large amount of learners.
What do you dislike? Pretty hard to find some negative points with Open edX. Maybe the ecommerce integration is a bit complicated to configure at first, but oncce it's there it is working great!
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Information Technology | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Dec 19, 2018

Excellent and modern LMS worldwide - easy to use, easy to manage, powerfull

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? the open edX platform is a responsive application with a mobile app as an option. All features are easy to use: forum, wiki, updates, resume, survey, huge numbers of components to create great content.
What do you dislike? We would like to have more adaptive components and a tagging system to tag all components. These will be a good vision for the future.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 51-200 | Level : Director | Focus : Business Development | Experience using the software : More than 1 year as Member of the deployment/customization team

Dec 18, 2018

It's a good product with a big goal I want to support it and I want to help to promote it

Overall Rating 61%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? 1) Documentation (plus but need to improve) (sometimes I need more time to understand it's open Edx feature or it's my mistake in configuration :)) 2) you have a big community
What do you dislike? 1) old code base 2) many errors with xblocks 3) documentation (I can't understand many things `how does sort courses in search` or `what does mean generate certificates for audit users` etc)
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Quality Assurance | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Nov 5, 2018

OpenEdX saved my startup company time and money by allowing me to train my sales agents online.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is easy to break long courses into manageable chunks and to check a learner's understanding at each step. Usually this would require me to fly to meet my new sales agents, but now I can simply sign them up for the course and track their progress.
What do you dislike? We had to find a work-around for being able to hide internal (Sales agent) courses from the general public. It would be nice to have an internal course option available.
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Marianne L.

Industry : Veterinary | Company size : 1-10 | Level : Partner | Focus : Sales | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team

Nov 2, 2018

A customisable, scalable MOOC platform that has educated millions of users

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Perhaps the only robust and scalable open source platform that allows you to make your Open edX platform completely your own with full customization and branding support. You can have excellent support from its vibrant community. Its mobile app has facilitated millions of users to gain access to online learning.
What do you dislike? My experience has been quite satisfactory with Open edX usability and support.
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Nudrrat K.

Industry : Information Technology and Services | Company size : 201-500 | Level : Senior | Focus : Business Development | Experience using the software : More than 1 year as Administrator

Oct 31, 2018

Open edX is a great option for anyone looking for a platform to host online courses.

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Since Open edX is an open source project, you are able to use it for free and you also benefit from the community effort around it. The Open edX community is comprised of people from all kinds of background willing to help anyone deploy, run and create content for Open edX. It's also very easy to create courses since Open edX provides multiple elements for content (text, HTML, videos, questions etc), and the user experience is clean and easy to navigate.
What do you dislike? The deployment can be a bit cumbersome since it's a fairly large project. Luckily you are able to get help from the community or reach out to vendors.
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Luiz A.

Industry : Information Technology and Services | Company size : 10,000+ | Level : Senior | Focus : Engineering | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Oct 30, 2018

Open edX is the next wave of new general smart LMS and holds a lot of potential for MOOC delivery.

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Studio: Easy to use and intuitive interface with inbuilt preview Student View: Green ticks on lesson/topic completion - makes a very strong visual stimulation and motivation!
What do you dislike? Student View had a tree structured menu earlier, which has now been removed. The earlier tree structure was easy to navigate and also a strong advanced organizer. I strongly feel it should be brought back.
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Sharjeel A. — Instructional Design Specialist

Industry : Elearning | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Oct 26, 2018

A very robust learning platform that takes care of all our elearning needs

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Openedx has a wonderful community behind it - we have always got help from them if we ever get stuck. The product has evolved over the years and with a fantastic mobile app available - it has made learning and reaching the users far easier
What do you dislike? complex to install if you do not have a tech team. it should be made easier to install for non tech companies
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Million L.

Industry : Elearning | Company size : 11-50 | Level : Manager | Focus : Business Development | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Oct 24, 2018

It's a great learning management system. User friendly for both users and content creators.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to create (or consume) content, with lots of features that allow the creation of interactive elements like quizzes.
What do you dislike? This field is supposed to be optional, yet your system is requiring some text for some reason. Nothing wrong with Open edX. We love it.
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Antonio C.

Industry : Computer Software | Company size : 10,000+ | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Oct 22, 2018

EdX has great flexibility, especially in the area of assessment.

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? EdX's assessment types are very flexible and robust. In addition to a number of standard built-in problem types (MC, check-all, numerical, etc.) it also provides ways to build your own custom problem types and custom graders. It's also very easy to incorporate custom interactives, with javascript and css allowed on almost every page.
What do you dislike? The tools for learner interaction (i.e. the forums) are fairly weak. They need more modern features, and especially more support for team-based moderation.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Member of the deployment/customization team

Oct 20, 2018

Probably the best open source LMS and CMS for building modern online courses

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Great user experience and ui. Additional component can be created with the help of XBlock. All necessary features are here (timed exam, pre-requisites, completion indicators, forum, peer-assessment, staff-assessment, etc..). Can be use in white label platform.
What do you dislike? Software architecture might be complexe for non-it users, but MOOCit is here for you ;) Server requirements can be high especially if you planned to use and activate every features.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 1-10 | Level : Owner | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Oct 19, 2018

It is a very robust and scalable MOOC platform and provides a very rich learning experience

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The extensibility of the platform via xblocks and the ease of setting it up and customizing it for our needs.
What do you dislike? Not much to dislike about the platform. There are various plugins available that address features that do not come out of the box.
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Anupam B.

Industry : Computer Software | Company size : 1-10 | Level : Manager | Focus : Engineering | Experience using the software : More than 1 year as User, Administrator

Oct 19, 2018

An outstanding scalable and easy to use LMS, created and used by recognized univiersities

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is highly scalable and easy to use. It was developed by recognized universities and supported by a very active community. The interface is simple and straightforward. You can use a very simple setup or grow in services and functions as needed. It is well documented and it's possible to modify the code to adapt to special needs.
What do you dislike? The setup installation of the system (for a service provider, not for an end user) is a bit complex.
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Andrés G.

Industry : Elearning | Company size : 1-10 | Level : Partner | Focus : Business Development | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Oct 19, 2018

Open edX is the best open source software for building and hosting online courses, even at scale.

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I like most about Open edX is that it can be used by organisations of any size, small or large. Open edX is easy to integrate into your school, university, company or even government. It gives you so much control over the online learning experience and allows you to create fantastic online learning experiences for your learners or employees. Many of the world's most powerful organisations are using Open edX to offer educational opportunities to the public online, or for internal training.
What do you dislike? It may seem daunting at first because it is a very powerful system, but it only takes a few minutes to start getting the hang of things! It's easy.
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Dean Jay M.

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Business Development | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Mar 10, 2018

Open edX is the open source learning platform that MIT and Harvard built for edx.org's 11M+ learners

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - In addition to the 11M+ users of edx.org, the Open edX software is used by 12M+ learners from corporations, universities, and nonprofits e.g. Microsoft, IBM, NYU and the US Air Force. - Proven user interface for instructors and learners. - No licensing, setup or royalty costs at all: the software is open source and you can install it freely at any time. - Its openness allows you to extend it into a data-driven, fully-featured and integrated platform of tools and learning components.
What do you dislike? As a platform that's fundamentally built to scale to tens of millions of learners, it's software architecture is more complex than most learning platforms'. Though this has zero impact on the instructor and learner experience (both are great), it does mean that it's sometimes more difficult for engineers to make deep customizations to the open source software without previous training.
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Miguel A. — CTO at IBL | Data-driven and open source online learning built on Open edX

Industry : Computer Software | Company size : 11-50 | Level : CXO | Focus : Engineering | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Feb 15, 2018

It's the number one open source platform for MOOCs

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's powerful, scalable, flexible, simple to use and it has behind it the prestige of Universities like Harvard and the MIT. It allows you to create a very attractive and diverse learning experience including diferente type of activities and resources and allow the learner to enjoy and profit from their learning path.
What do you dislike? It's not yet catered to small on campus courses, mostly to MOOCs. It lacks flexibility in some of the features it includes, but both edX and the open source community are making continuous development and improvements over it, which is very valuable.
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Juan Camilo M. — Co Founder at eduNEXT

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 20, 2018

It´s very goog and interesting

Overall Rating 66%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Reviewer verified by LinkedIn

Industry : Education - Secondary | Company size : 1-10 | Level : Intern | Focus : Education | Experience using the software : Free Trial as User

Jan 18, 2018

Perfect for an open education and MOOC site

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The capacity of combining free course access content and/or paying certificates and courses.
What do you dislike? -
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 5,001-10,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jan 16, 2018

Modern LMS that is pedagogically rich while pleasant to use :)

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - feature-rich (it has everything you would expect from modern LMS) - modern UI - mobile-ready - easy-to-use - free-to-use
What do you dislike? - initial installation requires some experience - analytics is not a part of the initial package and requires additional installation
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 51-200 | Level : CXO | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 12, 2018

Open edX, a online learning platform which really makes it easy and fun to learn.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The things that I like the most about Open edX are, it uses django, its security, support on slack, naming of versions, its architecture, the reports, the analytics, ability to customize the whole site and lastly the great and detailed documentation
What do you dislike? Underscore
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Chintan J. — Senior Software Engineer at DRC Systems

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Senior | Focus : Program and Project Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 10, 2018

Мощная система

Overall Rating 57%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Reviewer verified by LinkedIn

Industry : Education - Secondary | Company size : 11-50 | Level : Owner | Focus : Business Development | Experience using the software : Free Trial as Administrator, Member of the deployment/customization team

Jan 9, 2018

Simple and very flexible system!

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Pay only once for anything you would like to use! It's modular - you don't need to pay for what you don't need A lot of necessary stuff is free out of the box You can start small (almost free) and scale when it's needed
What do you dislike? The help from professionals is needed to set everything up (but when it's up and running - everything is ok) If you choose not that good technical team you risk having some problems with the system.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 11-50 | Level : VP | Focus : Marketing | Experience using the software : 6-12 months as Administrator

Jan 9, 2018

Great LMS tool for educational institutions and corporate learning.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Peter K. — Project Manager, Co-Founder at Raccoon Gang

Industry : Internet | Company size : 11-50 | Level : CXO | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 9, 2018

not good

Overall Rating 18%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? design
What do you dislike? difficult
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : Less than 6 months as User

Jan 9, 2018

It's perfect for MOOCs

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the user-friendly interface and the various types of content that I can use. It's also a very flexible grading system. This is an open source solution and there is an possibility to extend functionality. There are intergations with external systems. So very flexible solution
What do you dislike? This is an open source, so I need some technical support.
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Aleksey R. — Co Founder – Raccoon Gang

Industry : Outsourcing/Offshoring | Company size : 11-50 | Level : Owner | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jan 4, 2018

Open edX proved to be the right platform on which to build the Global Knowledge Learning Platform

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? User experience Platform extensibility
What do you dislike? Lack of direct support from Open edX. Was very pleased with the support we received from IBL Studios.
Reviewer photo

Paul T. — Software Engineering Leadership | Agile Project Management

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team