Schoox Reviews 2024: Pros & Cons, Ratings & more

Is Schoox the right solution for you? Read verified Schoox reviews from people in industries like yours to make a confident choice.

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Christopher Pappas
eLearning Industry Founder
Christopher Pappas is the Founder of eLearning Industry Inc, which is the leading publishing platform that delivers inspiring, industry-specific content to eLearning professionals. Christopher holds an MBA and an MEd (Learning Design) from BGSU.
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Christopher's Review on Schoox

Schoox LMS Overview

Schoox has been in the industry for more than a decade. They currently specialize in the areas of workplace eLearning software. With their headquarters located in Austin, Texas, they've managed to create a strong brand name in the USA.

What I love about Schoox is that they fundamentally differ from other platforms. They have a people-first mentality, hence managing to offer superb User Experience without disregarding the comprehensive approach to developing top talent.

Data talks better than words, so I wasn't surprised to learn that they have gained the trust of more than 2500 clients. And, to translate that number into how many people have benefited from the Schoox LMS, 22 million learners have made one step forward in their career growth by utilizing this platform.

Many of their clients are from the United States, Canada, and the UK.

Subway, Celebrity Cruises, Phillips 66, Dairy Queen, and Sonesta Hotels are only some of the major companies that have been working with Schoox for the last few years.

Schoox is consistent in proving that it can quickly adapt to the needs of a modern workforce. And that's why clients choose them to unlock team potential, drive performance, and accelerate business results.

Complexity doesn't scare them. No matter what your learning needs are, they can help you utilize their tools to become a future-ready company and adapt to changing business demands.

Let's get a little deeper into the platform.

What Is Schoox LMS?

Schoox is workplace learning software with a people-first twist. People aren't cogs, and this platform was designed for how humans actually learn. They keep learners curious by letting you deliver more kinds of content wherever they are, from the front line to the corporate office. And by making learning easy, accessible, rewarding, and fun, they help you get everyone more excited about their career development. Learners can "up" their skills, grow on the job, and get more done—and you can measure the impact of their accomplishments.

Some of their best use cases are:

  • Frontline worker training
  • Extended enterprise
  • Employee onboarding
  • Talent development
  • Compliance training
  • Franchise training

Schoox offers a platform particularly designed for real learning. You can use it to train teams throughout your entire organization. It can surely transform your company's training department. If you're looking for a training solution that creates opportunities for learners to thrive, it's an excellent choice.

With Schoox, you can provide all the flexibility required to take learning to the next level and drive your business forward.

Courses And Types Of Learning Scenarios

It may have started as an employee LMS for compliance, but their team has managed to go past that and expand the solution for all aspects of the employee lifecycle.

For example, the solution now includes components around performance like performance reviews, goal management, learning skill management, career pathing and development, and social interaction. Plus, it has really strong gamification features. Managers can leverage grouping and incentives to make training so much more engaging.

If you're looking for a talent management system, Schoox offers a viable solution; I'd say it's a great mid-market or upper-mid-market solution for employee development. There are a lot of strengths that come along with Schoox, and not only from a usability standpoint. It looks nice, clean, and sharp. There are lots of interesting visual indicators.

For me, the accurate integration with HCM and other HR systems of record is what makes the difference. That's how you can reflect the true organizational structure of your business.

You can manage formal and informal learning. When it comes to social learning, there's the wall concept (like Facebook). All employees can connect with other learners and the organization through the wall and social collaboration features. You can utilize different variants by giving access to employees at any given organization.

The platform offers announcements and a notifications system, so everyone in the company can use it as a communication tool and an information hub. Their mobile app is fantastic; it's a true replication of all the features of Schoox.

It’s an ideal platform for those who want to run many different types of formal and informal learning, have a complex organizational structure, or simply need to manage compliance and employee development, all while tying that to true skills, competency, and career development. Plus, you can measure all the above to get a true view of learning’s impact on the business.

With Schoox, you can have the learner experience and all that integrated mindset without having to deal with multiple platforms. You can handle everything from one place.

That's what makes it a viable solution.

Targeted Businesses

Schoox is an enterprise learning and talent management system. It really provides broad capabilities and is designed to cover the needs of the HR market.

The team at Schoox has taken an employee compliance LMS targeted at retail, banking, financial, hospitality, grocery, etc., and expanded it to a broader audience by adding capabilities that other performance and talent management HR systems have.

For example, companies like Celebrity Cruises, Checkers & Rally’s, Dairy Queen, Kioti Tractor, Phillips 66, Sonesta Hotels, and Subway use Schoox for their training. Based on the above, you can understand that different types of industries can leverage the platform to accomplish their goals. Schoox ensures that the right learning gets to the right people, no matter the complexity of the organization.

At the moment, most of its targeted businesses are within restaurant, hospitality, retail, manufacturing, technology (computers, software, ISP, etc.), business service/consulting, and banking/finance. In the last few years, the platform has also expanded in industries like construction, transportation, telecommunications, and even nonprofit organizations.

L&D practitioners in any of the above fields can leverage the platform to solve their challenges and pain points. Be it relieving administration burden and reducing the time devoted to creating learning experiences or having difficulty supporting multiple user groups within one system, you can manage all of it. Plus, you get truly automatic and insightful reporting. Schoox is top-class when it comes to generating meaningful impact reports and delivering instruction within the flow of work.

Know that Schoox can ease the support of all types of employees, affiliated workers, and customers within one system. It offers flexibility to support workers who play multiple roles. And there's a breadth of content types and devices supported.

Setup And Ongoing Support

With Schoox, you get all the tools you need in an all-in-one solution. And you can deploy in weeks or months, not years. So, if you want to encourage your learners to adapt faster and connect deeper, Schoox is the ideal tool. Not only will they learn more, but they'll perform better.

Numbers speak louder than words. So, here's some data about Schoox:

  • 90%+ support satisfaction
  • 90%+ customer retention
  • 60 NPS score (20+ is favorable)

Change is constant, and that stands for any company, organizational process, and training. Schoox's x factor is the adaptability that they have. You can share your goals with them, and they'll work with you to make it happen. They build trusting relationships with clients, thus managing to become an extension of your team.

The team at Schoox is always there to support you on your onboarding journey and throughout the entire customer lifecycle. They take the time to establish open feedback loops. Their support always listens carefully and is set to continuously enhance the product.

When rolling out your new LMS, Schoox follows a multiphase onboarding and implementation process. We had no problem working with their technical and customer support specialists. Excellent collaboration between them and our teams. We could easily determine timelines and system integrations, and discussed the data migration and rollout plans.

Supporting an extended enterprise training model is robust. So, even if you want to be able to drive training out to your partners or customers but still allow them to control training within their own organization, it can easily be done.

License Model/Pricing

This platform is considered less expensive than the industry average, and that's obviously a plus. The team at Schoox works to understand the needs of your organization and then puts together a pricing proposal. All the features of the platform are included in one price. However it is highly configurable, so different areas can be turned on or off as needed.

Integrations

When it comes to integrations, Schoox doesn't disappoint.

With this platform, you can connect learners, content, and data easily. You're able to have seamless data flow and get more insightful reporting. All combined with enhanced collaboration and efficiency across your whole organization.

You can easily connect your learning platform with your HRIS. I was glad to see that Schoox offers plenty of APIs and data connections. This allows for flexibility and lets you integrate with virtually any HR and HCM system. For example, the system has ready-made connections with ADP, Oracle, Paylocity, SAP, UKG, and Workday.

Those in the food and beverage, hospitality, or family entertainment industries are going to appreciate the system's integration with Fourth (previously known as Hotschedule).

What's more, you can connect it to other productivity systems you're using. By connecting Schoox to Google, Microsoft, Zoom, GoToTraining, Webex, and similar tools you're already using at your organization, you can give your people a single place to collaborate.

Best of all, you can provide one place for content consumption. Schoox is able to integrate with almost any content library. You can even use your own custom content and link to web resources you've found on YouTube. Schoox empowers you to have turnkey integrations with leading eLearning providers. For example, you can leverage content from BizLibrary, HSI, KnowCyber, StateFoodSafety, Traliant, UL Solutions, Restaurant Playbooks, AllerTrain, MasteryTCN, and Intellezy. And, integrations with Udemy and OpenSesame are coming in Spring 2023.

Finally, Schoox has made it possible to increase security and simplify the login experience for learners. If you're looking for single sign-on, Schoox connects with providers like Okta, SAML, Google, Microsoft, Facebook, and Fourth.

If you need to go beyond the out-of-the-box integrations, Schoox offers the ability to integrate with almost any system through RESTful API, the Secure File Transfer Protocol (SFTP), or the external APIs of third-party systems.

Be it HRIS, HCM, CRM, shift management, business intelligence, homegrown applications, and more, you can configure a custom integration.

Feature Highlights

When it comes to value proposition, Schoox is a workplace learning software with a people-first twist. It makes learning and career development easy, accessible, rewarding, and fun, so whatever your learners need to know just "clicks."

The system is great at driving adoption and retention. Managers can get an at-a-glance look at the state of the training and take action on what they see. For example, you can program a game to automatically  award a badge when a learner completes training or incentivize them to complete challenges with a team leaderboard.

It's awesome that you can manage OJT through observational checklists and bring online training into a real-world environment. Also, I like that you can bring a video as evidence on an OJT task. You can leave comments and rate performance with ease. Layering in e-signatures is another way you can make sure to maintain compliance.

I even enjoyed the use of the QR code feature. Learners can go right to a particular course by scanning QR codes that you post on communication boards or elsewhere. And, trainers can also use them to track attendance at in-person events by scanning a learner’s QR code.

In addition, the system gives the ability to curate videos. You can pull from YouTube, other video platforms, or even user-generated videos. It has a really easy drag-and-drop course builder that allows you to sequence multiple videos or learning objects into the steps of a course.

Another great feature is that it has geo-fencing. Meaning, if you want, you can prohibit employees from taking training outside of the workplace and ensure they can only take training during working hours.

As you can see, there are many features I loved when testing the platform. However, there are more than a few that caught my eye, and I want to shed some light on them.

To be more specific, I'd like to highlight the following:

  • Built to accommodate flexible, multi-unit organizational structures

The Schoox org structure/hierarchy module can accommodate the most complex businesses and power many elements of the LMS, including access, permissions for reporting, assigning courses, managing employees, and more.

  • Offers an intuitive mobile experience

Schoox's free, native mobile app for iOS and Android devices gives learners the full power of Schoox on their mobile device. Employees can access coursework and content and even download lectures and complete course steps when offline. They receive instant notifications for new announcements, assignments, due dates, and more.

  • Enables easy, customizable reporting with business impact

With Schoox, admins and training managers can access easy-to-use training dashboards. Build any type of report with Report Builder; set specific fields and filters, and export your customized report in CSV. Create a template or have them automatically delivered on a schedule.

  • Understands the correlation between training metrics and KPIs

What I love most about Schoox is that it helps you understand learning’s impact on the business. You can leverage the analytics by comparing training metrics and KPIs within the LMS. Leaders can develop trends and measure them to see how training has improved performance. So, it's undoubtedly a solution that covers the employee development process in a full cycle.

  • Provides staff ranking

Schoox has an intelligent algorithm that's capable of ranking employees on jobs, skills, and acquired training. By leveraging this algorithm, you can discover your team's strengths and weaknesses. Plus, you can easily find the right talent for a certain project or even a new role within the company.

Pros/Cons Of Schoox LMS

My number one reason for choosing Schoox is its robust analytics and automated reporting to prove the impact of training on KPIs. You can track business impact based on Level 4 of Kirkpatrick's model. Meaning you can actually bring revenue into the metrics. For sure, I haven't seen anything like this before.

Of course, there's the ease of implementation and time to value. Can't deny that. We all need a tool that can be implemented fast and easily. Another one of its pros is that it allows automatic compliance tracking and reporting. And as far as content is concerned, I like that it gives you the power to incorporate learner-generated content. Social learning support is also a plus.

In addition, I'd like to give Schoox credit for the ease of content management and curation. It's one of the best I've witnessed. I have been testing several platforms, and their UI is certainly simple and, at the same time, impressive.

I also like that, with Schoox, you have the ability to instruct in the flow of work. That's something I don't often see in other tools. Obviously, I enjoyed the ease of support for individualized learning journeys and career pathing. There's truly a breadth of content types and experiences supported.

When it comes to cons, I can't say there is much, but there's always room for improvement in existing features and content delivery. For example, let's talk about their content libraries. Maybe an SMB can't always find the specialized content they want within the content marketplace offerings of Schoox. However, Schoox is currently working with ten different content partners offering over 18,000 courses and continues to broaden its network of content offerings.

That's great, considering there will be even more variety of training topics, including both general and industry-specific training. For example, they've just added StateFoodSafety and Intellezy as two new content partners and have plans to add more soon.

Regarding content authoring, Schoox doesn't offer an integrated tool within the platform to create custom content, but clients can use any authoring tool they like and upload courses within the system. So, I can't argue with that. If you already have an authoring tool, you won't have any issues. Plus, you can also upload any purchased content you have.

I'm very hyped to see what's coming next.

User Satisfaction

User Experience is at the center of the Schoox platform. Leadership teams will enjoy the platform's ability to support multiple modes of learning and managerial sign-offs on skills retention. Best of all? As your company grows, Schoox enables you to set up multiple academies for each distinct business unit. For your convenience, you can manage it all through a single platform.

I was very pleased to see how well you can handle onboarding and culture-related training. Schoox is excellent at providing a consistent onboarding experience to all audiences. Asynchronous content combined with on-the-job training works pretty well. And it's great because you can ensure that, for instance, managers in one location receive the same level of training as managers in another part of the country.

Finding a solution that makes it possible to pair on-demand, asynchronous content with live, in-person, or virtual instructor-led sessions is critical for many companies, especially after the COVID-19 pandemic. When it comes to hybrid teams, a solution like Schoox can save the day. It definitely gives you the best of both worlds.

The team at Schoox can help you engage team members with mobile and social collaboration across the organization. The platform also serves as a convenient way for the company to connect and communicate with your entire organization with just one action. Features like this make the platform particularly valuable, especially in cases where employees don't even have corporate email accounts. In addition, company leaders can leverage Schoox to address a variety of immediate project management needs.

You'll have no problem organizing learning according to relationships like person-to-person, person-to-unit, and unit-to-person. All these possibilities open opportunities for hyper-focused communication, learning content, information sharing, reporting, and much more.

The LMS allows learners to view and take courses on any device. And with its mobile app, you can connect with employees anytime, anywhere. Plus, it enables users to view and take assessments. To add to that, it includes strong search capabilities. Hence, finding what you're looking for becomes a piece of cake.

Schoox is all about flexibility, and that makes it a one-stop shop for all things Learning and Development. Certainly, you can leverage it to introduce new team members to your corporate culture and deliver a continuous, personalized learning experience for each employee.

Customer Support

Even though Schoox is easy to understand and use, sometimes you might need to contact their support team.

Schoox's customer support makes you feel well taken care of as it is managed completely “in house.” They’re available by phone and email 24/7. They have other support-related offerings like a bi-weekly open office hours, quarterly product update webinars, and more. You'll see that day-to-day interactions and even the turnaround time of customer support are above average.

And if you need help with the reports, their customer success reps will assist you in spotting gaps in training and learning and help understand other areas of the product that could help you meet your L&D goals.

Benefitting From Schoox LMS

If you want to go past systems with clunky interfaces and have the ability to support both employees and non-employees alike, then you've hit the jackpot.

Schoox is truly a very reliable LMS. You can use it to drive training out to thousands of learners in multiple countries around the globe, and everything will work to a tee. Unit managers will definitely enjoy managing training within their own businesses without worrying about the overlap between their extended enterprise.

For example, as Head of Learning (and Talent Development), you need to tackle several challenges. The main one being the rapid transformation of your workforce and rising expectations of workers for consumer-grade technology. With Schoox, you get a platform that delivers consistently and scales at ease. No more legacy systems and processes that are too cumbersome and non-engaging.

This learning platform organizes learning in a way that reflects your business, thus helping you support franchising and multiple branches. If you want to be able to make connections between different groups and the organization as a whole, it's ideal.

Performance Overview
Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Jul 25, 2024

Schoox is a one-stop-shop!! Great compatibility with several external programs for LMS.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Even though my experience using LMS programs was limited, let alone developing brand new content on my own prior company, I've managed to figure everything out easily. We never used such comprehensive tools to create and handle training material at my last company. Having the chance to implement Schoox and see how my new company uses it helped me witness its many features in action.
What do you dislike? Not really a con, but the tool offers more than what I expected at the time. I wish I could have known all of its high-level offerings right from the bat. It would be less frustrating.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 51-200 | Level : Manager | Focus : Business Development | Experience using the software : 6-12 months as User, Administrator

Jul 12, 2024

An excellent addition that has helped our business and our employees to grow.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We were looking for a tool to help grow our team, and Schoox has made our lives easier. We managed to add 20 new hires in a snap. Everyone enjoyed the onboarding and how we share knowledge throughout the company with such an intuitive tool. All of our employees can access a multitude of courses (there are options like videos and PDF's), so there's plenty of variety. Learners can even access quizzes, which makes it even more fun.
What do you dislike? I'm very pleased with the software; not much to add here. Perhaps the wording on the quizzes... Sometimes it can be tough, but maybe it was a user error.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 201-500 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Jun 28, 2024

An innovative tool to train your team. Very creative and easy to use!

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I honestly love this software! Sometimes training your team (and keeping them engaged) takes a lot of time and effort. That's how it was for us at the beginning. There's a lot to handle, especially when I would find out that plenty of our team members hadn't completed their required training at the end of the year. Οuch! If you've been there, you know what I'm talking about. Thankfully, with Schoox, we no longer have to worry about that! All our training needs are covered when they should.
What do you dislike? I really like this software, so I can't think of something bad that stood out. If your employees are tech-savvy, it's a piece of cake.
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Reviewer verified by LinkedIn

Industry : Medical Practice | Company size : 1-10 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator

Jun 18, 2024

Our company's training department has been transformed 100% after implementation.

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Schoox has been a game-changer for our business! It has all of the wants on our LMS, so we went for it. Plus, its price was great too. We used to see training as a dull process, but with Schoox, everyone is excited and engaged when it comes to training. Now, we get to use a system that is user-friendly and mobile compatible. It's great that it integrates with Aloha and HotSchedules. If you are in the hospitality sector, F&B, or family entertainment industry, this LMS is a must-have.
What do you dislike? I've tried two other vendors before Schoox. Compared to them, it has very few cons. My only issue is that some settings are not very clear for a first-time user. Maybe they'll improve the way these settings are defined in upcoming updates.
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Reviewer verified by LinkedIn

Industry : Hospitality | Company size : 201-500 | Level : Director | Focus : Consulting | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jun 15, 2024

Nice tool, great dashboard; I mostly use it for my business and for networking purposes

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? If you need to organize your learning and also get performance metrics, it's a good choice. I've been using Schoox for 4 years now, and I like that they keep improving the functionality of the dashboard. It gives you non-stop motivation to learn more. Plus, it's cool to be able to have downloadable documents. You can track learning and have everything organized, and it is easy to find completed courses as well.
What do you dislike? Cool software, but it would be even better if they fixed the search feature. For me, it's just not that effective. I have no idea if it has to do with my organization, but I'd like to see some product improvements.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

Jun 7, 2024

I used Schoox for my training videos in my current restaurant job. Easy to follow.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This eLearning software is very easy to use and makes training on the job a lot faster. It's nice for onboarding and career development. I loved the experience. The training modules give you an idea of what to expect and what is expected of you. Great for new hires but also for employees that want to evolve. I surely learned a lot.
What do you dislike? Hmm.. it was a bit hard to download PDFs. I was somewhat confused, as it took some days to learn where my saved stuff was located, but I managed it. Generally, it's good for training from home or on the go.
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Reviewer verified by LinkedIn

Industry : Restaurants | Company size : 51-200 | Level : Senior | Focus : Operations | Experience using the software : More than 1 year as User

Jun 12, 2023

Truly seamless software and with a top-notch support team.

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love it in every single way! Schoox has surely turned things around for my business. It works seamlessly, and their support crew is very knowledgeable and helpful. So glad a good friend of mine suggested giving it a try. Implementation was easy; this tool really has it all! SCORM/AICC upload, content management, Course Creation, Automatic Assignment Rules, On the Job Training, In Class Training, Curriculum creation, CEU credits management, exam creation, you name it!
What do you dislike? I can't say I was taken aback by anything in particular. If I must mention something, well, that would be its Poll/Survey feature. It's very basic. I'd like to have more free-text/open response options to spice things up a bit.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 201-500 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

May 21, 2023

What an unexpected surprise !! Schoox is a fantastic new LMS tool! It blew our expectations away.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? If you're looking for a compilation of the best features available in most LMSs, but at a more affordable package, then Schoox checks all the boxes. These guys are awesome! Be it functionality or compatibility, I had no issues whatsoever. I love that the software supports all file types. This way, I can leverage already created material to create new training. I also find its online repository lit. Plus, it has a killer mobile app with a strong foundation of hierarchies.
What do you dislike? To be honest, there are times you'll find the interface to be a bit complicated. For example, it might take you several steps/clicks to get to where you need to go. However, they do have a 'guide' embedded on most pages, so that's not really a problem at the end of the day.
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 501-1,000 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator

May 18, 2023

It's a great tool overall, full of features and functions, but not for novice users.

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Onboarding new hires is one of the primary uses we've had for Schoox, but through the years, we started building out our continuous education modules. The HotSchedules integration was a must when choosing our LMS, and it was their strongest selling point for us. I'm pleased with its tracking and reporting, and I like how Schoox can grow with us as we grow. Being able to make it as small or big as we want is a plus.
What do you dislike? A Learning and Development Manager might find it pretty easy to use, but when I was assigned to formalize our training program and work on our initial build-out I found it very complex. Figuring out how to use the software took me quite some time and led to some frustration. Before Schoox, I had played around with Talent LMS, which I found to be much simpler. We finally chose to go with Schoox because it offered much more customization
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Reviewer verified by LinkedIn

Industry : Information Services | Company size : 51-200 | Level : Senior | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

May 15, 2023

Switching to Schoox from our old in-house solution was the best choice. A true time-saver!

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? My team had problems with our old LMS for years... we should have transitioned to Schoox years ago! What I like most is that it's super easy to set up and manage. And it has a whole bunch of features. It's a lot more enhanced than our archaic in-house system.
What do you dislike? I had some hard time setting up our business KPI's; however, they are very useful. Companies that are into the 5000+ user tier will find its price fair, but if you're in a lower tier, then the cost per user is expensive. Thankfully for us, we managed to save quite a few bucks there.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 201-500 | Level : Manager | Focus : Administrative | Experience using the software : 6-12 months as Administrator

May 2, 2021

Schoox is an awesome LMS. We've been using it for more than 6 years now—all good.

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? First off, we chose it because it specializes in the restaurant industry. What's great about Schoox is that it scales with our organization. I love that it easily communicates with hot schedules to allow even easier integration for our employees. We've been using it for our training since it first came out, and I can surely say it's a reliable tool. Also, I like that Schoox has many of the functions that other top-tier LMSs have (e.g., Saba or Cornerstone ) but at a lower price.
What do you dislike? We had some issues with their KPI (Key Performance Indicator) platform, which was in the beta phase. It needed a bit of extra work and testing before being served to us.
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Reviewer verified by LinkedIn

Industry : Restaurants | Company size : 501-1,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

May 6, 2020

We've been using Schoox for our restaurant training. Seems easy.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We needed a tool to train our restaurant staff, so we decided to go with this solution. I like that you can use it via the app or over the web. Our employees had a lot of fun with the quizzes, which made it so much easier to learn more material! As a manager, you can check-in and see who has completed which courses. It gets the job done!
What do you dislike? Not much to complain about. The only thing I can think of is the app on my smartphone. I've noticed that sometimes when I scroll through a document or watch a video, the app doesn't say that I completed it 100% unless I flip my phone to the side. I'm not sure if it's a glitch or something I'm doing wrong, but I thought I'd mention it.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Restaurants | Company size : 201-500 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator