What is Blink?
Unlock the true potential of your frontline.
Don't underestimate the power of an engaged frontline. We've seen it in action, and it's spectacular. It creates loyalty. Stronger relationships. Long-term retention. Better service. After all, no one gets closer to your customers than the frontline. They are your greatest untapped asset. And the time to empower them is now.
Empower employees to maximize their impact.
Everyone wants to do the job they've been hired for to the best of their abilities. We make that happen by giving frontline access to previously restricted tools and processes. These autonomous decisions help increase the quality of their output.
Lift your frontline out of the Dark Ages.
Well, almost. Most frontline communication technology is stuck in the 80s: noticeboards and posters. There's no two-way flow of conversation between managers and key workers; it's a monologue, rather than a dialogue. This needs to change. With Blink, you equip the frontline with a voice.